How to Create an Effective Knowledge Base for your Business

Knowledge base pages are vital to providing immediate, deep dive support for your customers..

1. Simplify the documentation process

2. What kinds of questions should a knowledge base seek to answer?

3. Integrate a knowledge base AI that turns into chat

4. Provide multiple types of content in your knowledge base

5. Omitting knowledge base pages from web results pages

Wrapping Up

My name is Aleksey (Aleks) Weyman. I’m a business owner and independent contractor with six years of hands-on experience in several industries.

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